Isosiyete yacu imaze imyaka myinshi ikora ibijyanye n’ibikoresho bito byo mu rugo nkamashyiga ya gaze hamwe nisafuriya yamashanyarazi.Twitaye cyane kubicuruzwa byacu.
Dufite igenzura rikomeye, kandi isosiyete yacu nayo yabonye icyemezo cyiza cya stystem- ISO9001.
Icyemezo cya ISO 9001 ni iki?
"ISO 9001 Yemejwe" bivuga umuryango wujuje ibisabwa muri ISO 9001, usobanura Sisitemu yo gucunga ubuziranenge ISO 9001 (QMS).ISO 9001 isuzuma niba Sisitemu yo gucunga ubuziranenge ikwiye kandi ikora neza, mugihe iguhatira kumenya no gushyira mubikorwa iterambere.
Iterambere rihoraho ryizeza abakiriya bawe inyungu mukwakira ibicuruzwa / serivisi byujuje ibyo basabwa, kandi ko utanga imikorere ihamye.Imbere, umuryango uzungukirwa no kunezezwa nakazi, kunoza morale, no kunoza ibisubizo byimikorere (kugabanya ibicuruzwa no kongera imikorere).
1. Sisitemu yo gucunga ubuziranenge ijyanye n’amahanga, irashobora kubona "urufunguzo rwa zahabu" rwo gufungura isoko mpuzamahanga: ku isoko ryimbere mu gihugu rishobora no kugira "pass" kugirango yizere abakiriya.Ibi byashyizeho uburyo bwiza bwo guteza imbere ibyoherezwa mu mahanga.
2. Ifasha iterambere ryisoko, iterambere ryabakiriya bashya.Kubera ubuziranenge bwa sisitemu yo kwemeza ibyemezo, birashobora koroshya cyane inzira yukoresha.
3. Kunoza ubuziranenge muri rusange bwikigo, ibisobanuro byujuje ubuziranenge nurwego rwubuyobozi, kugirango uzamure imikorere neza.Nkuko "inshingano, ubutware nubusabane" byavuzwe neza, ikibazo cyo gutongana no gutambutsa amafaranga gishobora kuvaho.
4. Kunoza kunyurwa kwabakiriya.Imicungire yubuziranenge irashobora kugenzura neza inzira zose zamasezerano na serivisi, kugirango tunoze cyane igipimo cyimikorere yamasezerano, tunoze serivise, kuburyo kunyurwa kwabakiriya byiyongera cyane, kugirango uruganda rutsindire izina ryiza.
5. Shiraho ishusho yikigo, utezimbere ibigo, kandi ugere ku nyungu zo kumenyekanisha.
6. Kugabanya cheque zisubirwamo.Niba umukiriya ashobora gukurwa mubisuzuma ryabatanga isoko.
Icyemezo cya sisitemu yo gucunga neza ibigo, imbere birashobora gushimangira imiyoborere, kuzamura ireme ryabakozi n’umuco wibigo, uhereye kumajyambere yo hanze, birashobora kuzamura isura yumushinga numugabane wisoko, ibigo bigomba gusaba byimazeyo byabonye inyungu nini.
Igihe cyo kohereza: Ukuboza-17-2022